An Excel-based add-in stopped working after Microsoft auto-updated Office, with no change on the IFS Cloud side.

All FAQ questions / Data migration

Answer

Treat this as a client-compatibility issue first — confirm whether the specific new Office build is known-compatible with your add-in version before assuming anything changed in IFS Cloud. Reverting or pinning the Office build is a reasonable short-term mitigation while compatibility is confirmed.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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