A client crashes when downloading an attachment (like a document from a purchase order) to the local machine, following a Windows update.

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Answer

Check whether the client ships its own older bundled system DLL (like a specific Visual C++ runtime library) that's now conflicting with a newer version included in a recent Windows update — a client bundling an outdated runtime library has caused exactly this kind of download-triggered crash after an OS update, resolved by addressing that specific DLL conflict rather than reinstalling the client repeatedly.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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