Custom Layouts and Custom Fields intermittently disappear for users running a combination of Base Profiles and Personal Profiles — the only workaround found so far is having the affected user uncheck then re-check the Custom Layout button in Properties, which resets things temporarily, but some users have to repeat this often.

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Answer

This has been observed most commonly right after deployments. Two things worth doing: make sure all your custom objects (custom fields, custom layouts) are actually included in the shared Base Profile rather than only existing in individual users' Personal Profiles, and for users experiencing this repeatedly, try clearing/resetting their Personal Profile once. A stale or conflicting Personal Profile layer — rather than the Base Profile itself — is usually the actual underlying cause of custom objects intermittently vanishing after a deployment, and clearing it (combined with having the custom objects properly present in the Base Profile) tends to resolve the recurring symptom rather than just the toggle-off-and-on workaround, which only fixes it temporarily.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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