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Is it possible to directly access the Oracle database of an IFS-hosted Cloud environment (for example, a Build Place environment) using a tool like PL/SQL Developer?

Answer

Yes, but it requires being explicitly granted access through the formal Build Place access process — access has to be granted by the customer through the 'IFS Cloud Build Place User Management' form in the Support Portal (the 'Grant Access to Build Place' section of IFS's lifecycle documentation covers the exact steps). There are several distinct user roles this access can be granted under (such as Build Place User Admin, IFS Product Support Developer, IFS Product Support Consultant, Customer Solution Consultant, Customer Solution Developer, and Technician), each with different scopes — the customer needs to grant the appropriate role for whoever needs direct database access to a Build Place environment.

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