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Migrating an Apps8 Demand Planner Server (DPS) from Windows Server 2008 to 2012 R2, a platform combination confirmed supported in IFS's own Platform Documentation, ForecastServer.exe still fails with an error trying to launch and configure the DPS service on the new OS.

Answer

Check whether the actual Demand Planner installation files themselves are corrupted, for example showing 0 KB file sizes, rather than assuming this is a genuine OS compatibility problem, even on a platform combination that's officially certified and supported. Obtaining a fresh, verified copy of the Demand Planner install files and reinstalling from that resolved this exact launch failure.

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