One specific user gets 'The Page Cannot Be Found' (referencing a missing DLL) on their shortcuts and navigator, while the same actions work fine for every other user, including IFSAPP — issue is specific to that one Windows user profile (App9).

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Answer

Close down every open IFS EE window and all browser windows first (mandatory), then fully delete that Windows user's ClickOnce application cache directory at C:\Users\<username>\AppData\Local\Apps\2.0. Equivalently, after closing everything, you can run rundll32 dfshim CleanOnlineAppCache from the Windows Run dialog to clear the same ClickOnce cache. A corrupted local ClickOnce cache for one specific Windows profile — while every other user profile on the same or different machines works fine — is a common cause of this single-user-only 'missing DLL' symptom.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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