Where can IFS Connect's own log output (like for troubleshooting a stalled SFTP reader that isn't picking up files) actually be found in a Cloud environment, since documentation on this is sparse?

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Answer

For a Remote (customer-managed infrastructure) deployment, the connect log is written to a file (commonly named for the ifsapp-connect component) collected under the Remote Log Client's log directory on the Windows Management Server, or it can be read directly from the cluster with kubectl logs targeting the ifsapp-connect pod/label in the relevant namespace. On IFS Managed Cloud, you don't have direct access to pull these logs yourself — request them from IFS by raising a support case instead.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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