A customer needs to be blocked from receiving new orders or having new invoices raised (for example after a bankruptcy filing), without deleting or otherwise removing the customer record entirely — how is this done?

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Answer

Set the Inactive date field on the Customer master's Invoice tab to the date from which no further transactions should be processed for that customer. This flags the customer as inactive from that point forward, blocking new orders/invoices going forward while keeping the existing customer record and its history intact.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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