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On the Customer page, what's the actual difference between the Creation Date and Date of Registration fields — the built-in field help doesn't explain the second one?

Answer

Creation Date is fully system-managed: it's automatically set when the record is created and can't be edited afterward. Date of Registration, by contrast, is a user-editable field with no fixed system meaning — it's available for your own informational/business purposes (for example, recording when a customer relationship was formally registered by some external process), and can be entered or changed freely, unlike the read-only Creation Date.

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