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What's the difference between IFS's "Freight Integration" and "Freight Booking" features under Customer Order/shipment management, since both seem related to freight?

Answer

These are two distinct, separately-introduced features rather than the same thing under two names: Freight Integration is an older North-America-focused capability built around a specific third-party freight partner integration requiring its own separate commercial agreement, while Freight Booking is a newer, partner-agnostic feature aiming at similar freight-booking functionality without being tied to one specific 3PL provider, with incremental capability added to it across releases — if you're expecting one to behave like the other, confirm which of the two features you actually have licensed/enabled first.

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