Skip to content

In Apps8, what are the best practices for attaching external files, like emails or pictures, in Document Management when there's no real need to manage revisions or approvals for them — is it necessary to push this kind of document into 'Released' or 'Approved' state, or automate that transition?

Answer

Snapshot-style external attachments that won't meaningfully change over time, like emails and photos, don't need to go through Release or Approval at all — they can simply be left in Preliminary state indefinitely with no real downside, and there's no practical benefit to automating a forced 'Released' state for this kind of static attachment. Organize this kind of content into one or two dedicated, clearly-scoped Document Classes rather than one single generic catch-all class, since a single overly generic class tends to get overused or misused for unrelated content simply because it's the easy default choice. For documents that genuinely DO need a controlled release/approval process, keep those in their own distinct, narrowly-scoped Document Class(es) instead, since approval workflows are configured per Document Class — the more specific and controlled each class is, the more effectively its approval process can actually be managed.

← Browse Document management questions