A custom Event configured on CustomerOrderInvHead/INVOICE_TAB, using Approval_Routing_API.Is_Approved() to block creating a new Customer Invoice when the customer isn't approved, doesn't actually stop the invoice from being created, even though the check logic looks correct.

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Answer

Check whether the Customer record's 'Invoice Customer' field is populated — when it is, the invoicing/approval check gets directed at that separate invoice customer rather than the customer that's actually placing/being invoiced for the order (the 'ordering customer'). If your approval check is only looking at the ordering customer's approval status via a key reference built from that customer, it can silently miss the case where a different invoice customer (which may not be approved) is what actually governs the invoice, letting the invoice through even though your check logic itself is otherwise correct.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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