Is there a reliable way to trace a Service Quotation back to the Customer Order or Work Order it originated from — the obvious-looking ServiceQuotationConn/SERVICE_QUOTATION_CONN view only has a handful of rows despite there being hundreds of quotations?

All FAQ questions / Field service management (FSM/PSO)

Answer

Use the ServiceQuotationUtil entity together with the SRV_QUOTATION_SERVICES view instead — that combination actually holds the origin/connection information for a Service Quotation (whether it came from a Customer Order or a Work Order), where SERVICE_QUOTATION_CONN itself turns out to be sparsely populated and isn't the right source for this.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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