A REST API call for a Quick Report returns HTTP 200 with an empty result array, even though the same query returns data through other means.

All FAQ questions / Integrations and APIs

Answer

Check the calling identity's Authority Class membership before assuming the API itself is broken — a 200 response with an unexpectedly empty payload has been traced back to the calling service identity not being a member of the correct Authority Class, which is a permissions gap rather than a defect in the Quick Report or the REST endpoint.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

← Browse Integrations and APIs questions