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A scheduled 'Synchronize Active Directory' background job still shows as running (Ready status) and completes without error, but the logs show no actual sync activity taking place anymore, even though the job used to work correctly.

Answer

Check the status of the specific Application Message responsible for triggering the sync — if it's ended up in a Finished state instead of cycling continuously through Waiting, the sync will stop actually triggering even though the scheduled job itself keeps running normally. Querying fndcn_application_message_tab for that message and updating its state back to 'Waiting' (and clearing any stale ERROR_TEXT) restores its normal continuous-trigger behavior. Check first whether there's a supported client action to reset a stuck Application Message before resorting to a direct table update, and take a backup/export of the row first regardless.

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