Skip to content

A user already has a Lobby widget/element that shows when a business event (like an order being revised) has happened — is there a way to also trigger a Stream notification for that same event, without knowing what to search for in Event Actions?

Answer

Create a new Event Action for the relevant business event (for example, on order revision), and under Action Type select 'Stream Message' rather than one of the more commonly-used types like Email — configuring a Stream Message action on that event is what makes a Stream notification pop up for users when the event fires, giving you a Stream-based notification alongside (or instead of) whatever Lobby element already surfaces the same underlying event.

← Browse Integrations and APIs questions