Is there a native CTI (Computer Telephony Integration) interface available for IFS Applications 10, the way there was a specific customization for this in older releases?

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Answer

No — there's no default/native CTI interface offered for Apps10. Just as in older versions, achieving CTI integration with IFS requires a genuine customization; it isn't something available out of the box.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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