Outlook Calendar Sync in Cloud has been configured (Azure AD app registration created, info entered in IFS Cloud, SYNC_MASTER user activated, EXCHANGE_SYNC_USER permission set assigned), but triggering a sync does nothing at all — no error, no result.

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Answer

Double-check the Client Secret value configured for the Azure AD app registration used for calendar sync — a stale, mismatched, or incorrectly copied Client Secret has been the root cause of calendar sync silently doing nothing despite every other piece of the setup (permissions, user activation, app registration) looking correct. Regenerating and re-entering the Client Secret correctly resolved this for at least one confirmed case.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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