When should we use IFS Connect and a file-based exchange instead of just calling the API directly?

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Answer

Usually when the exchange is high-volume/batch, or the other system genuinely cannot call an API on demand — not as a default. Calling a projection API directly is the simpler choice whenever the other system *can* call it. See choose an integration approach.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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