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A custom attribute added to an entity used by an Assistant (like a request-creation wizard) doesn't show up on the Assistant page, and a value entered through a workaround group doesn't persist after the record is created.

Answer

This is a confirmed, documented platform limitation — Assistants currently don't support Custom Attributes at all, so a custom attribute simply won't be available (or won't reliably persist) on any Assistant-driven page, regardless of how it's added to the underlying entity or worked around with a group; check IFS's documented known-limitations list for the current status of this gap rather than continuing to adjust the custom attribute or page layout to try to make it work.

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