Linking a Counter Lobby element to a Data Source that returns distinct values via a GROUP BY condition doesn't work — the counter shows no data. What's wrong?

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Answer

Remove the GROUP BY condition from the Data Source — if the underlying query is already structured to return distinct values (for example using a DISTINCT-style query builder setup), adding a GROUP BY condition on top of that is redundant and breaks the Counter element specifically. Counter elements work correctly once that extra GROUP BY condition is removed, relying on the query's own distinct-value logic instead.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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