A Crystal Reports server shows "Error in retrieving the parameters" and logging settings can't be saved, with a SOAP-related exception.

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Answer

Check the "LocalNetworkIpRange" setting in the Crystal Reports server's main configuration file — an incorrect value there has been the confirmed cause of exactly this combination of symptoms (parameter retrieval failing and logging changes not saving).

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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