Can a lobby page be added as a custom navigation button (like a link from a case) while still passing a parameter into it, such as a specific customer?

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Answer

Yes — page parameters are supported on external navigation links, not just on standard in-app navigation, so a custom button can target a lobby page and pass through the specific parameter value the destination page expects, rather than only being able to link to a page with no context carried over.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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