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The company logo doesn't appear on printed invoices/reports — it keeps defaulting to the standard IFS logo placeholder image, even after uploading the company's own logo.

Answer

Upload the logo through Report Images, then reference that uploaded image's name in the Document Logotype field on the Company record — that's what actually tells operational reports to use your logo instead of the default. A Report Rule can also be used to control the logo per report/routing scenario if you need more than a single company-wide default; this works the same way on both Apps10 and current IFS Cloud.

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