In an IFS Managed Cloud (SaaS-hosted) environment, a Redirect URI needs to be added or corrected (for example, to fix an 'invalid redirect URI' error in a mobile touch app) — but there's no direct access to the Admin Console to do it. How is this actually requested?

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Answer

Redirect URI changes on the Admin Console for a cloud-hosted environment aren't self-service — they're applied by the cloud operations team on request via a Support Portal ticket. Since there isn't always a dedicated request-type category for this specific ask, raising it as a general question/topic-not-listed type of ticket describing the exact redirect URI(s) needed works in practice; the cloud team then updates the Admin Console configuration on the customer's behalf.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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