Should integrations or reports ever be given direct database-level access instead of going through the API?

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Answer

Prefer the API surface even when direct access seems faster — it enforces business rules and access control that a raw database connection bypasses entirely, and a database-level integration is much harder to audit later. See choose an integration approach.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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