The 'Print Shipment Delivery Note' right-click option on the Shipment screen appears greyed out for certain users — what permission actually controls this, and how would you go about finding out what governs any given greyed-out built-in RMB action in general?

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Answer

For this specific RMB, grant the 'Report - Delivery Note for Shipment' permission, found under Presentation Objects By Component when you navigate to Shipment within the permission set, then refresh the security cache. As a general approach for figuring out what controls any greyed-out built-in RMB action, browsing Presentation Objects By Component to the relevant screen/module in a permission set is usually where the specific report/action-related permission can be found and identified by name.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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