The very first page loaded in Aurena on a new environment throws "Unable to get property 'internalName' of undefined or null reference" — what's the likely cause of this generic-looking JavaScript error?

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Answer

Check whether the mandatory FND_WEBENDUSER_MAIN permission set is actually being used for basic Aurena access (rather than substituted entirely with a custom permission set), and confirm no permissions have been inadvertently removed or modified on FND_WEBENDUSER_MAIN itself. Missing permissions on this specific mandatory permission set is a known cause of exactly this kind of generic 'internalName' JavaScript error appearing on first page load in Aurena.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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