Skip to content

"User with * Person ID is not allowed to create new documents" appears for a specific user account, like the application-owner user — how is this resolved?

Answer

The * Person ID is a reserved special value used in document access configuration to grant access to persons/users who don't have explicit access through a real Person or Group ID — it's not meant to be directly attached to an actual User account, including an application-owner-type user. If a user (even a technical/owner account) has * set as their Person ID, that's the misconfiguration causing this error; assign that user a real Person ID instead (many customers use something like "Appowner" for this purpose) rather than leaving the reserved wildcard value attached to an actual user.

← Browse Security and access questions