Users get 'No access' / 'Failed to load attachments' errors in Aurena on screens like NCR or CAPA, even with the FND_WEBENDUSER_MAIN permission set already granted, and the specific Entity Action referenced in similar community threads (FndTempLobStore) can't be found for these particular windows to grant directly.

All FAQ questions / Security and access

Answer

This is typically a missing media-library access permission, not something tied to that specific Entity Action on every screen — grant the permission set that controls adding and viewing items in the Media library (the same one used, for example, to let users add/view items on Incident Reporting's media pages). The same underlying media-library permission covers attachment/media functionality on NCR and CAPA as well, even though the specific Entity Action mentioned in other community threads for different screens doesn't exist for these particular windows.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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