Users randomly get a 400 BadRequest error when logging into a clustered IFS Cloud environment, inconsistent across devices and not tied to time of day or browser cache.

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Answer

This pattern has been tied to an authentication-synchronization issue for the affected user rather than a client, browser, or load-balancer problem — resetting the user's Directory ID and password has resolved this specific random/intermittent login failure, so try that before spending more time on client-side or infrastructure-level troubleshooting for a login error that behaves this randomly.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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