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IFS Scan It shows a 'MI_METADATA_NOTFOUND' error as soon as the Server URL is entered, before login. What should be checked first?

Answer

Check that Scan It is actually registered and shown as Active under Solution Manager > Mobile Apps > Administration > Applications — if the app isn't present there or isn't marked Active, the mobile framework has no metadata to serve for it, which produces this exact not-found error the moment the client tries to connect.

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