Scan It (versions 8/9) on a Zebra Android 10 device prompts to install 'IFS Account Manager,' but the Play Store now refuses to install IFS Account Manager 9 on that device ('not available for your device because it was made for an older version of Android').

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Answer

This is caused by a Google Play Store policy change (effective around April 2023): if the Google account on a device has never installed IFS Account Manager 9 before, the Play Store blocks installing it on devices running newer Android versions. The workaround is to sideload the IFS Account Manager 9 APK directly onto the device instead of installing it through the Play Store, bypassing this Play-Store-side restriction.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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