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A BPA workflow triggered by Process Enrichment successfully updates a field's value in the database (confirmed via inspection and by re-querying the record), but the currently open page doesn't show the updated value until some unrelated action is taken.

Answer

This is a UI-refresh issue rather than a sign the workflow didn't run — the page doesn't automatically re-pull the field's value just because a workflow updated it server-side, but performing an action that already triggers a UI refresh (like adding a new line to the record) causes the current, correct value to display; if a workflow-driven update needs to be visibly reflected without an extra unrelated action, consider whether the workflow can trigger client-side the same way an in-app edit naturally would, rather than relying on the page to notice the server-side change on its own.

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