Can a workflow send email directly through a generic mail-send connector/service task (like Camunda's built-in one), the way it might work in a plain Camunda deployment?

All FAQ questions / Workflows and automation

Answer

That isn't the supported pattern for IFS Cloud workflows — route email sending through an IFS API task calling a projection action instead (a custom one if you need specific formatting or logic), rather than wiring a generic third-party mail-send service task directly into the workflow engine underneath IFS Cloud.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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