A custom field added to Active Work Order loses its value once the Work Order is set to Finished, since Finished work orders' data is recreated fresh under the separate Historical Work Order structure rather than simply staying in place. Is there a way to carry a custom field's value across that transition?

All FAQ questions / Asset and maintenance management

Answer

Yes — create the same persistent custom field on the corresponding Historical LU as well, matching name, length, and type exactly to the Active-side definition. The framework has built-in support for transferring custom field values across this Active-to-Historical transition once a matching field definition exists on both sides. Depending on your exact release/patch level, an additional fix may be required on older tracks for this transfer to work reliably — if the value still isn't carrying across after adding the matching Historical custom field, check with support for any applicable patch for your specific version.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

← Browse Asset and maintenance management questions