A Service Resource record ends up in a broken/unusable state (with the underlying 'Scheduling Resource' flag seemingly stuck), even after confirming the user is connected to the correct company resource structure and re-creating the record. How do you reset it and start over cleanly?

All FAQ questions / Asset and maintenance management

Answer

Clear the resource down completely before recreating it: go to 'Remove Resource Schedules and Capacity' and run the schedule/capacity removal for that specific resource first, then go to Resource Individuals and delete the resource record itself from there. Recreating the resource fresh after this full cleanup (rather than trying to fix the existing broken record in place) has resolved this kind of stuck resource-setup issue.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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