Skip to content

A scheduled report set to run as a specific user (the 'initiator') fails once that user's license is removed — what's the best way to get the report running again and prevent it from breaking the same way if that user account changes status again?

Answer

Reset the failed message's state (logged in as IFSAPP or another admin account), then resave the scheduled/application task itself — resaving it while logged in as an account like IFSAPP changes the task's initiator to that account instead of the departed user's. Going forward, avoid tying a recurring scheduled task's initiator to an individual named user's license at all; running it under a stable service-style account (like IFSAPP, or a dedicated service user) avoids this exact failure mode recurring whenever a specific person's license status changes.

← Browse Developer Studio, deployment, and upgrades questions