Middleware SSL works fine when accessed by hostname (e.g. server1) but returns 'Forbidden' when accessed by the fully qualified domain name (e.g. server1.example.com), even though the SSL certificate itself covers both names.

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Answer

This is normally handled automatically as long as the server's AD domain matches and DNS resolves the FQDN correctly — if it isn't working, the fix path is the 'System Access Setup' screen: with SSL Passthrough enabled, you can specify a secondary FQDN there (this is specifically intended for external access via a load balancer FQDN that differs from the server's own actual name). Underneath, this is controlled by Oracle HTTP Server's own configuration files — those can technically be edited by hand, but doing so isn't recommended or supported, since manual changes get overwritten the next time the environment is reconfigured.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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