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When requesting an update through the Service Portal, what does it mean by asking whether we have anything like a Global Extension or a localization?

Answer

That question is checking whether your solution includes any R&D-supported add-on that isn't part of the core product — Global Extension (GET) and country/functional localizations (freight interfaces, credit card interfaces, barcode interfaces, country-specific localizations, and similar) are exactly the kind of components it's asking about, since they can affect how an update needs to be packaged.

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