Application Messages sent from a Custom Event Action's Application Message action all use the NOTIFICATIONS queue, and a routing rule to redirect them to a different queue fails with a queue-mismatch error.

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Answer

This was a confirmed platform limitation (custom-event-driven application messages couldn't be redirected to a different queue via a routing rule), reported and addressed by IFS in a later release — check whether your current release/SU already includes the fix before assuming a routing-rule configuration mistake on your side.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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