Calling the standard `ReqWorkTaskServices` integration API to create a request work task fails, with an error referencing an attribute (like `ReportedBy`) that doesn't even appear in the documented request payload.

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Answer

Before assuming the integration API itself is broken or missing a documented field, check whether the user/account associated with the calling IAM client is actually linked to a Person record in the application — a technical/integration account that's valid for authentication but not connected to a Person can trigger exactly this kind of confusing, seemingly-unrelated attribute error on this type of service request API.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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