IFS Connect tasks are stuck in 'Released' status and won't process, even though the trigger is active, the target queue isn't stopped, and the middleware has been restarted. What else can cause tasks to get stuck like this?

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Answer

Check the database's job_queue_processes parameter — query it with SELECT * FROM v$parameter WHERE NAME LIKE 'job%', and if it's showing as zero, that's why queued jobs (including IFS Connect tasks relying on the Oracle job queue) aren't actually being picked up for execution. Setting it to a non-zero value (e.g. ALTER SYSTEM SET job_queue_processes = 10, run by someone with DBA privileges) unblocks processing without needing to touch IFS Connect's own configuration at all.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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