Integrations and APIs FAQ — page 3
All FAQ topics / Integrations and APIs
288 questions · page 3 of 8
What does the "Ignore if not found" parameter on an IFS Connect file-based reader (like an FTP transport connector) actually control, and what changes if it's unticked?
IFS Connect's file-based integration (like an FTP reader processing large files) fails with `java.lang.OutOfMemoryError: Java heap space`, and increasing the Integration Server's heap memory only postpones the problem as files keep growing.
Can Event Action emails sent through an Office 365/Exchange Online SMTP connection use modern (OAuth 2.0) authentication instead of legacy basic authentication, given Microsoft's move away from basic auth?
Where can the exact list of algorithms and protocols supported by the IFS SFTP Connector be found?
Filtering an OData query on an enumeration-typed field (like a TransactionSource attribute) using a plain string value fails with a `TYPES_NOT_COMPATIBLE` error between the enum type and `Edm.String`.
A REST Call event action targeting an IFS OData projection endpoint fails, even though calling the exact same URL and body from a tool like Postman with the same credentials works without any issue.
An Event Action calling a REST endpoint secured with Bearer token authentication fails with a Java `ArrayIndexOutOfBoundsException` or `StringIndexOutOfBoundsException`, no matter how the API key value is formatted (with or without the literal "Bearer " prefix).
Sending a message from IFS to an external integration platform (like Boomi) fails with `PKIX path building failed: unable to find valid certification path to requested target`.
A decimal value (like a check amount) exported through an External File Template in CSV format loses its trailing zero (showing 550.2 instead of 550.20), and there's no obvious formatting option for the exported field.
Boomi's IFS REST Partner Connector (Function V2 operation) fails with "No Parameter Profile Configured," even though the same connector's standard CREATE/UPDATE/GET/QUERY operations work fine.
What needs to be configured (Additional Headers, Query Parameters, Body) to send structured data from a REST Call event action to an external integration platform?
Is the directory path configured on a Routing Address for an FTP sender case-sensitive?
A REST Call type Event Action fails with `PKIX path building failed` when sending an outbound message, but since Event Actions of this type don't go through a Routing Rule/Address, the usual routing-address certificate-import mechanism isn't available to fix it.
The CustomerOrderSet POST endpoint only creates one Customer Order per call — is there a way to pass an array of multiple orders to create them all in a single REST API call?
`COMMAND_SYS.Mail` overloads that accept `from_user_name_`/`to_user_name_` don't support specifying a custom mail sender — which overload should be used instead when a specific sender identity needs to be set alongside an email attachment?
IFS Connect's Mail Reader turns each email attachment into its own application message for text formats (.txt, .csv, .xml), but binary attachments like .pdf or .jpg never show up as a separate message. Is that a hard limitation?
Adding a line to a Sales Quotation via the REST API fails with ORA-20124 saying ProbabilityToWin is mandatory, even though the payload clearly includes a ProbabilityToWin value. What's going on?
In IFS Cloud, how do you build a deep-link URL to a specific record (e.g. an absence request) to include in a business-event-triggered email, the way app9's simpler record-URL generation used to work?
The KeyRef value shown for a record doesn't follow the key order defined in the entity/projection — a child key shows before its parent key, even though the projection's key definition looks correct. Can the ordering be fixed?
An Event Action POSTing to Azure Service Bus using Azure Shared Key authentication (with the Service Bus primary key) fails with a 401 Unauthorized. Is the Shared Key auth method just misconfigured, or is it not supported at all for Service Bus?
A service account's OAuth token works fine for some OData projections but gets ODP_RESOURCE_NOTFOUND (or an empty result set) on others — for example Shipment-related endpoints — even though the exact same calls work when authenticating as a real user instead of the service account. What's the likely cause?
An OData PATCH to update an Employee/Person's first or last name returns a successful 200 response, but the change never actually shows up in the employee record — even after a screen refresh. The same integration's employee-creation calls work fine. What's going on?
Apps 10 let you expose an API on the 'int' (integration) context via 'Include in Application Compatibility Type,' typically to allow HTTP Basic Authentication for that API. IFS Cloud doesn't seem to have this option — how do you get the same integration access in Cloud?
What's the right account/user type to use when setting up a 3rd-party application (e.g. testing via Postman) to authenticate against IFS Cloud's REST/OData APIs with OAuth?
An OData GET for translatable basic data (like a Commodity Group) always returns the description in the environment's default language, even when I need it in a different language (e.g. German) that's set up as a translation in the application. How do I get the translated value via the REST API?
IFS Connect tasks are stuck in 'Released' status and won't process, even though the trigger is active, the target queue isn't stopped, and the middleware has been restarted. What else can cause tasks to get stuck like this?
Can an Event Action's email content include formatting — line breaks, different fonts/sizes, or trailing whitespace — rather than always rendering as one unformatted block of text?
After refreshing a UAT environment's database from a PROD backup (a database clone), the SFTP Reader/Sender that was working fine before the clone can no longer authenticate to the SFTP server with its private key — even though the same key file still works fine when tested directly from the middle-tier host, and the reader/sender configuration was re-entered after the clone.
For an SFTP-type Routing Address in IFS Connect, what naming options are available for the output file — specifically, can data from the outbound message itself (like a PO number) be included in the generated filename?
Uploading a file's binary content via the CreateAndImportDocument.svc/EdmFileSet REST API endpoint (after successfully creating the document, attaching it to an object, and getting the upload URL) fails with a generic 'Error while uploading the file' / PROJECTION_IMPL_EXCEPTION, even though the request otherwise looks correct.
XML generated for an outbound integration (e.g. a Send Purchase Order message via INET_TRANS) breaks when a description or address field happens to contain characters like &, <, or > — how do you systematically strip or escape these before they reach the XML output?
Updating a Customer Order Line's Planned Due Date via a workflow projection call fails with ORA-20120 ('You may only change the time for PLANNED_DUE_DATE'), even though the exact same kind of projection call works fine for updating this field elsewhere.
Most of the PDF_PARAMETER_n values available in a PDF_REPORT_CREATED event are blank for a specific report (e.g. Payment Advice), and IFS's own documentation table doesn't cover which parameters that particular report actually sets. How do you find out what values are (or aren't) supposed to be populated for a given report?
An Event Action's email condition needs to only fire when a substitution field (like &EMAIL_SENDER_ADDR) actually has a value — without a value, the Application Message fails because there's no recipient. Is there a working way to express an 'IS NOT NULL' condition for an event action?
A high-volume IFS Connect integration (thousands of messages) sees roughly 10-15% fail with SQLTimeoutException / ORA-01013 ('user requested cancel of current operation') under load, with Connect pods set to a 1-minute timeout. Is that timeout adjustable?
A legacy BizAPI (e.g. ReceiveCustomerSchedule), previously called via SOAP Gateway with an XML payload, needs to be replaced with a REST API call in IFS Cloud. Is there a direct Cloud equivalent, or does this need to be rebuilt from scratch?
Two suppliers need their outbound PO files routed to different output folders via IFS Connect — is there a way to map a specific supplier to a specific File Sender/output location, rather than everything going through one default sender?
A read-only custom field's underlying script generates a message that needs to be shown in the current user's language, but passing #USER_LANGUAGE# as a parameter to the script only returns the field's label, not an actual language value the script logic can use.
Calling a custom/standard projection action directly via Postman works fine, but calling the exact same projection through a file-based integration (FTP-in, routed via a Routing Address of type Projection) fails with a generic JSON parse exception on the Connect side.
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