A non-Latin script font (for example, a Sinhala font like Iskoola Pota) has been installed on the IFS application server and the server restarted, and the font shows correctly in both SQL and the Crystal Report preview tool — but the same report still doesn't render that font correctly when previewed from inside the IFS application itself. What's missing?

All FAQ questions / Localization and country-specific requirements

Answer

The font needs to be installed on whichever machine is actually doing the rendering for that specific report type, which may not be the IFS application server at all: for an operational (Crystal-based) report, that's the server hosting the Crystal Web Services component; for a Quick Report, it's the local workstation running the client. Installing the font only on the IFS application server doesn't help if a different machine is the one generating the output. Whichever machine turns out to be the right one, a reboot of that machine is required after installing the font before the change actually takes effect.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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