Some Japanese characters display as blank boxes/'null □' in IEE's Navigation Menu specifically (on certain client PCs), even though the same Japanese text displays correctly elsewhere in the client (like the Context Panel) — what's causing this specific, localized rendering failure?

All FAQ questions / Localization and country-specific requirements

Answer

This has been traced to the affected PC's Windows 'language for non-Unicode programs' setting not being set to Japanese — the IEE Navigation Menu's Japanese text is apparently rendered through a non-Unicode code path (unlike the Context Panel's Japanese text, which renders fine as Unicode). Changing that specific Windows setting to Japanese on the affected client PCs resolves the blank-box rendering issue in the Navigation Menu, without needing any IFS-side configuration change.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

← Browse Localization and country-specific requirements questions