Returning a repaired part on a repair-and-return work order fails with a serial-issued-to-task error.

All FAQ questions / Mobile and service touch apps (MWO/MRO)

Answer

Making the serial part "maintenance aware" (either before creating the work order or while it's in progress) is the documented fix for this specific error — treat it as a required setup step for that serial part rather than a one-off glitch, since the work order can otherwise be created even though this later step will fail.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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