Print Agent fails to connect to the compatibility client gateway with a PKIX certification-path error ('unable to find valid certification path to requested target') — what's the fix?

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Answer

This points to Print Agent's local certificate no longer matching what the server currently presents (typically after a server certificate was regenerated during a reconfiguration). Reinstall Print Agent using the newly generated Print Agent installation files produced by that reconfiguration — the fresh installer package includes the matching, up-to-date certificate, which resolves the PKIX path-building failure.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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