The IFSPRINT account keeps locking every few minutes, even while genuinely idle and immediately after being unlocked, while Crystal reports otherwise generate fine through both IFS and Crystal Reports directly — what's causing the repeated lockout?

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Answer

Check that the IFSPRINT password stored in Print Agent's own ifs-printagent-config.xml configuration file actually matches the real, current IFSPRINT database password. If it's out of date (for example after a password change that wasn't also updated in this file), Print Agent's own periodic connection attempts repeatedly fail login with the stale password, and those repeated failures are what trip the account lockout on a short, recurring cycle — independent of whether a report happens to be actively printing at the time.

Documentation-based answer. Confirm the product and release before applying it. This answer has not been verified in an IFS environment.

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