Platform, Aurena, and customization FAQ — page 11
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582 questions · page 11 of 15
Is it possible to filter a search/LOV in Aurena to find records where a nullable Enumeration-type field is empty (NULL), the way you can filter for one or more specific enum values?
Custom fields added to a Master-Detail tab (like Customer Order > Lines) in Aurena via Page Designer work correctly on the page itself (new/modify/populate all function normally), but nothing shows up for that page under Page Configurations to export via an Application Configuration Package — while the exact same setup works fine for custom fields added to a header or overview screen. Is this a known limitation?
A Lobby element's conditional-formatting icon (color-coded based on a date comparison using #TODAY#) works correctly in EE, but in Aurena the same lobby shows the wrong color for some rows — records with a day-of-month above 12 seem to get miscategorized. What's going on?
IEE has a persistent Help button at the bottom of the window — where's the equivalent access point for help in Aurena, since there's no similarly placed button?
IFS Print Agent fails with 'Exception License error. Error number: 13' — which license does this actually refer to, and how is it fixed?
Is it possible to record ClickLearn training/documentation sessions for IFS Aurena specifically, and what setup does that require?
Standard fields can show a tooltip/help text on hover — is there a way to add similar help text to a Custom Field?
A custom 'Checked By' field is meant to capture and permanently store which user ticked a checkbox and when — but instead, every time anyone later opens the record, the field re-displays the CURRENT viewer's user ID and today's date instead of the original value from when the box was actually checked. The field is set to Read Only and can't be made Insertable — why does it behave this way, and how should it actually be built?
Setting a field to Read Only via RMB > Properties > Read Only only makes it read-only for the currently logged-in user's own session — other users can still edit it. How do you make a field genuinely read-only for every user, including the Application Owner?
A standard Warning Message dialog (Yes/No/Cancel) defaults its Enter-key focus to Yes/OK — is it possible to make an existing standard window's Warning Message default to the No button instead, without building a custom message box from scratch?
A Custom Event's calculated Custom Attribute (like a total cost) works fine on its own, but referencing another already-calculated Custom Attribute (like a unit cost) inside that calculation's expression (e.g. multiplying by it) causes the event to silently stop triggering, regardless of which reference syntax is tried. Why doesn't cross-referencing one custom attribute from another work?
IFS-provided Lobby bar chart elements have a 'Use Top N' option, but a newly created bar chart element doesn't show that option at all — why is it missing?
A system-defined Event (like NEXT_AUTH_PURCH_ORDER, which emails an authorization group) needs to notify just one specific person (like the actual project manager) instead of the whole group — since a system-defined event's own fields/attributes can't be extended and its core PL/SQL shouldn't be modified directly, how can this still be achieved?
Custom Aurena Configuration Contexts (based on job function, e.g. Invoice Entry vs Invoice Authorization) apply correctly when mapped by Company or WageClass, but mapping by User or UserGroup doesn't seem to take effect after login, no matter what value is tried — what's the correct way to map these attributes?
Custom Fields added to the Base Profile become visible to all users immediately after they restart their session, but Custom Columns added to a window (like Shop Floor Workbench) and added to the same Base Profile don't show up the same way — users still have to manually RMB > Column Chooser and make each column visible themselves. Is Base Profile simply not the right mechanism for pushing out Custom Column visibility?
Is it possible to delete a file (like a leftover CSV that caused a migration job failure) located directly on the database server's filesystem, from inside a Custom Event's PL/SQL?
A specific Oracle patch-level release (like 19.8 for the Oracle 19c line) isn't explicitly named as certified anywhere in the technical documentation for a given IFS Applications version — does that mean it isn't actually supported?
Migrating from IEE to Aurena/IFS Cloud, users rely heavily on a few IEE conveniences that don't seem to exist in Aurena — specifically Sticky/Yellow Notes and general screen-level Conditional Formatting on list views, plus keyboard shortcuts. What's the actual status of these in Aurena?
How do you find the actual list of Base Profiles at the database level, when System Info doesn't show a relevant view and the obvious profile-related tables only list profiles that happen to be assigned to at least one user?
A handful of LOB-holding tables (like PDF_ARCHIVE_TAB, FNDCN_MESSAGE_BODY_TAB, XML_REPORT_ARCHIVE_TAB, XML_REPORT_DATA_TAB) keep growing steadily in size, even with Oracle Advanced Compression available — is there a way to reclaim this space?
Is there a way to hide the surrounding navigator/menu chrome in the classic client and show just the current form, for example to present a simplified view on a handheld terminal?
MainServer1's log file grows rapidly (into the tens of GB) due to a repeating NullPointerException tied to IfsWebStreamsTopicBean/JMS Streams messages, eventually filling the disk — what's actually causing this and how is it stopped?
Keyword search stops working for one specific search domain (like Employees) while other search domains continue to work fine — what's the first thing to check?
When upgrading from IFS 8 to IFS 10, is Lobby Design included as part of the base Foundation1 product, or does it need to be purchased separately?
An IFS build specification mentions a specific SGA/PGA value that should be applied — should IFS be providing a fixed sizing value for every customer instance regardless of the server's actual available RAM, and is there a formula or sizing guide for this?
Advanced Search doesn't support writing actual PL/SQL cursor logic to return and match against several values from a subquery — is there still a way to filter on a subquery that returns multiple rows/values?
The 'Lobby Overview' navigator entry doesn't show up in Aurena's navigator at all, even though the relevant permissions appear to be in place — what else could be hiding it?
A slow-running job on the default batch queue is causing a separate custom job to stall behind it — how can that custom job be routed to run on a different, faster batch queue instead?
Is running IEE on a Windows 10 tablet (like a Surface Pro) viable, and what hardware specs are worth considering, given Aurena's more tablet-agnostic browser-based alternative isn't always the preferred option?
The USER_MOBILE_PHONE variable used in a PDF_REPORT_CREATED event doesn't correspond to the mobile phone number stored on the Person record — where is this value actually set?
IEE has 'dialog boxes' (like the Report Format & Output dialog) — is the same term still used in Aurena, or is there different terminology?
A Dialog-type Aurena page (like 'Pick Part by Choice,' opened from a separate parent page rather than being its own top-level navigator entry) needs its fields modified in Page Designer — but there's no obvious way to open it directly as its own page. Where do you actually find and edit it?
In Aurena's List view, a column looks too narrow, but widening its control size in Page Designer makes it too wide instead — is there a way to set a specific character-length/pixel width for a column, and can a manually resized column width be saved so every user sees it?
A Custom Page (built for a Custom Logical Unit) works fine in EE and has a Custom Projection auto-generated for it, but in Aurena, clicking 'View Page' shows no content, and Page Designer's Selectors don't offer a Data Source field to configure at all — what's actually missing in the setup?
Advanced Search's condition field is described as a SQL WHERE expression — does that mean SQL functions can be used inside an Advanced Search condition, not just simple column comparisons?
Is Microsoft Edge a supported browser for logging into Aurena?
The IFSPRINT account keeps locking every few minutes, even while genuinely idle and immediately after being unlocked, while Crystal reports otherwise generate fine through both IFS and Crystal Reports directly — what's causing the repeated lockout?
Previewing a Lobby Counter element returns zero/no data, even though the underlying Data Source query is confirmed to return real records when tested directly — what's a common, easily-overlooked cause?
A custom checkbox field (Boolean type, with a Yes/No Enumeration) has its Default Value set to 'No' in the field's properties, but new records still show the underlying database value as Empty/NULL rather than 'No' — is there a system-wide setting to make this default actually persist to the database?
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